I Cannot Access My Account, Help
If you cannot log in for any reason, the first step is to try a password… Read More »I Cannot Access My Account, Help
Due to our setups and strategies being supplied digitally, and access granted automatically once you have purchased them, we cannot offer a refund, in accordance with the laws of England and Wales.
This is due to you immediately gaining access and being able to view or download our setups immediately after the order is complete.
We do have free car setups available to try in each product category, which we’d recommend trying before buying a complete setup pack.
If you have made a purchase by mistake, and have not downloaded any files or viewed any content that is included with your purchase, we will review your refund on a case-by-case basis.
If you believe there is an issue with your order, or you made an order by mistake and have not downloaded or accessed any setup files, you can request a refund, and we will review your case.
To request a refund, fill out our contact form and a member of our team will get in touch to assist you. But please ensure you haven’t downloaded any files before requesting a refund. If we see that any file in an order has been downloaded, we will be unable to offer a refund.
If any of the following has happened, we will be unable to process a refund on your order.
View other documentation and resource guides within this category
If you cannot log in for any reason, the first step is to try a password… Read More »I Cannot Access My Account, Help
If you no longer require your account on SimRacingSetup.com you can request for your account to… Read More »Can I Delete My Account?
When you purchase a car setup bundle from us, you gain access to that setup bundle… Read More »Why Can I No Longer See Or Access My Setups?
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